What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form as a Facebook tab is not working on mobile devices

    Asked by matejalane on January 20, 2017 at 11:41 AM

    Why doesn't Jot Form work on mobile??

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    JotForm Support

    Answered by Welvin on January 20, 2017 at 11:43 AM

    Jotform has been long mobile responsive. I think you are using an old template that is not responsive. Can you send us the link here? We'll check that for you and help you fix it. 

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    Answered by matejalane on January 20, 2017 at 11:54 AM

    I am trying to share this form on my Facebook feed and the link does not work on mobile. 

    https://www.facebook.com/WideOpenPets/app/684336108254110/?ref=page_internal

     

    I get this message: 

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    JotForm Support

    Answered by AIDAN on January 20, 2017 at 01:21 PM

    Hi,

    Please note that Facebook doesn't support tabs on their mobile version of the website.

    My colleague Mike has presented two suggestions to use forms with the limitation mentioned above in this answer: https://www.jotform.com/answers/892936#893095

    If you have more questions or need further assistance, please let us know. Thank you.