Form as a Facebook tab is not working on mobile devices

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    matejalane
    Asked on January 20, 2017 at 11:41 AM

    Why doesn't Jot Form work on mobile??

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    Welvin
    Answered on January 20, 2017 at 11:43 AM

    Jotform has been long mobile responsive. I think you are using an old template that is not responsive. Can you send us the link here? We'll check that for you and help you fix it. 

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    matejalane
    Answered on January 20, 2017 at 11:54 AM

    I am trying to share this form on my Facebook feed and the link does not work on mobile. 

    https://www.facebook.com/WideOpenPets/app/684336108254110/?ref=page_internal

     

    I get this message: 

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    AIDAN
    Answered on January 20, 2017 at 01:21 PM

    Hi,

    Please note that Facebook doesn't support tabs on their mobile version of the website.

    My colleague Mike has presented two suggestions to use forms with the limitation mentioned above in this answer: https://www.jotform.com/answers/892936#893095

    If you have more questions or need further assistance, please let us know. Thank you.