What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Sheet Integration not completing

    Asked by ClayMcDaniel on January 20, 2017 at 11:52 AM

    When adding an integration for Google drive.... it takes about 30 seconds... when integration with Sheets... it just says to wait... forever.... Help please

    Page URL:
    https://www.jotform.com/?formID=63196196103153

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 20, 2017 at 01:07 PM

    Hello ClayMcDaniel,

    I'm sorry for the trouble caused to you. 

    We did have some technical glitch with google spreadsheet integration and our backend team has already fixed this issue. I would suggest you to please test your form again by integrating it with google spreadsheet and see if it works as expected.

    Do get back to us if the issue persists.

    Thank you!