What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form stuck waiting: Some eventually work.

    Asked by printit on January 20, 2017 at 11:52 AM

    My submitters are complaining about the form just stuck waiting. 

    Some who do manage to wait a long time may or may not get their form to come through.

    This is happening all all my forms, all platforms, all browsers.

    Is Jotform having an issue?

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    JotForm Support

    Answered by david on January 20, 2017 at 12:13 PM

    Apologies, we had server issues that are now fixed.  Forms should be working properly once again.

    Let us know if you have any further trouble submitting forms and we will be happy to have a look.