Cannot Submit Form Error: Failed to set exception option

  • larsonj
    Asked on January 20, 2017 at 12:13 PM

    3 different users tried to submit a form and get this message.

    We even made sure that all fields were filled in and still received the error.

    Please advise. Is this a part of the 502 Bad Gateway error?

    Jotform Thread 1041123 Screenshot
    Page URL: https://www.jotform.com//?formID=51518518949972
  • David JotForm Support
    Replied on January 20, 2017 at 12:17 PM

    Apologies, we had server issues that are now fixed.  Forms should be working properly once again.

    Let us know if you have any further trouble submitting forms and we will be happy to have a look.

  • Asif
    Replied on February 2, 2017 at 8:01 PM

    I just ran into the same error please let me know what to do to fix this problem
  • Ashwin JotForm Support
    Replied on February 2, 2017 at 11:09 PM

    Hello Asif,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1055533

    Thank you!