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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to upload attachments to form

    Asked by mobilemarketron on January 20, 2017 at 12:26 PM

    Getting an error message that required fields for uploading attachments are not being met even though attachments have been uploaded. See attached Screenshot.

    Page URL:
    http://www.jotform.us/mobilemarketron/MarketronLBA

    Screenshot
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    JotForm Support

    Answered by AIDAN on January 20, 2017 at 01:52 PM

    Hi, thank you for contacting us.

    Please note that our developers are aware of the issue, and they are working on it as I type this reply.

    I have escalated this ticket so that you will be notified when the issue is resolved.

    Thank you for understanding, and apologies for the inconvenience.

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    JotForm Support

    Answered by Mike on January 20, 2017 at 04:42 PM

    Please accept our apologies for the inconveniences caused.

    There was a temporary issue with the Multiple Upload fields today which was fixed by our developers. The upload functionality should work as expected now.