What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by OverDose2810 on January 20, 2017 at 12:36 PM


    Why did my form get disabled? Please help!

    Thank you!

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    JotForm Support

    Answered by Charlie on January 20, 2017 at 01:53 PM

    Apologies for the inconvenience.

    I see your account was autosuspended by our anti-Phishing system. I checked your active forms and they don't seem to violate our Terms of Use. Please do read our terms of use page here: http://www.jotform.com/terms/ 

    However, I do noticed that you have a lot of forms in the "Trash" folder, I presume our anti-Phishing system saw a suspicious form in your trash, if you no longer used the forms there, you can purge them to permanently be deleted. 

    I have re-activated your account so you should be able to use your forms again. Apologies.