What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form disabled?

    Asked by OverDose2810 on January 20, 2017 at 12:36 PM

    https://form.jotformeu.com/62405695108356

    Why did my form get disabled? Please help!

    Thank you!

    Page URL:
    https://form.jotformeu.com/62405695108356

  • Profile Image
    JotForm Support

    Answered by Charlie on January 20, 2017 at 01:53 PM

    Apologies for the inconvenience.

    I see your account was autosuspended by our anti-Phishing system. I checked your active forms and they don't seem to violate our Terms of Use. Please do read our terms of use page here: http://www.jotform.com/terms/ 

    However, I do noticed that you have a lot of forms in the "Trash" folder, I presume our anti-Phishing system saw a suspicious form in your trash, if you no longer used the forms there, you can purge them to permanently be deleted. 

    I have re-activated your account so you should be able to use your forms again. Apologies.