Why is my form disabled?

  • Profile Image
    Asked on January 20, 2017 at 12:36 PM


    Why did my form get disabled? Please help!

    Thank you!

  • Profile Image
    Answered on January 20, 2017 at 01:53 PM

    Apologies for the inconvenience.

    I see your account was autosuspended by our anti-Phishing system. I checked your active forms and they don't seem to violate our Terms of Use. Please do read our terms of use page here: http://www.jotform.com/terms/ 

    However, I do noticed that you have a lot of forms in the "Trash" folder, I presume our anti-Phishing system saw a suspicious form in your trash, if you no longer used the forms there, you can purge them to permanently be deleted. 

    I have re-activated your account so you should be able to use your forms again. Apologies.