What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple Upload: Suddenly we cannot upload files to jotform

    Asked by NYS_EFC on January 20, 2017 at 12:37 PM

    we have a few forms that we have used for years now. suddenly today, whenever we upload any file to any form it will not go and we get an error "Incomplete Values. there are incomplete fields in your submission: .....

    It is asking us to re-name the files but the files are not violating the naming convention.

    Please help!

     

    you can reply to us at helpdesk@efc.ny.gov.

    Page URL:
    https://secure.jotformpro.com/form/42194989262972

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike on January 20, 2017 at 02:00 PM

    We are sorry for the inconveniences you are facing.

    Our developers are currently looking into this. We will let you know once the issue is fixed.

  • Profile Image
    JotForm Support

    Answered by Mike on January 20, 2017 at 02:20 PM

    The issue has been fixed. Please re-check the form.