Multiple Upload: Suddenly we cannot upload files to jotform

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    NYS_EFC
    Asked on January 20, 2017 at 12:37 PM

    we have a few forms that we have used for years now. suddenly today, whenever we upload any file to any form it will not go and we get an error "Incomplete Values. there are incomplete fields in your submission: .....

    It is asking us to re-name the files but the files are not violating the naming convention.

    Please help!

     

    you can reply to us at helpdesk@efc.ny.gov.

  • Profile Image
    Mike
    Answered on January 20, 2017 at 02:00 PM

    We are sorry for the inconveniences you are facing.

    Our developers are currently looking into this. We will let you know once the issue is fixed.

  • Profile Image
    Mike
    Answered on January 20, 2017 at 02:20 PM

    The issue has been fixed. Please re-check the form.