What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form freezes every time I delete an item using JotForm V4

    Asked by Khollers on January 20, 2017 at 03:45 PM

    Very disappointed thus far. I have been trying to change an existing form and the form freezes every time I delete an item.


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    JotForm Support

    Answered by jonathan on January 20, 2017 at 07:16 PM

    Can you please tell us the URL of your form affected by this issue? Also which browser you were using during that time.

    So far I could not reproduce the same when using the new Form Builder v4. 

    I will investigate further once I know more details base on your description.

    Thank you.


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    Answered by Khollers on January 23, 2017 at 09:45 AM
    I am using Windows Explorer at this time, but was working on another form
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    JotForm Support

    Answered by david on January 23, 2017 at 12:01 PM

    I checked of few version of Internet Explorer and was unable to reproduce the freezing issue on my end either.  May I ask what version of IE you are using and which form you are editing?  We are trying to get every bug we can for v4 so if we can reproduce this on our end, it would be most helpful.