How secure is the information sent over to my jotform inbox

  • Michael-Scott
    Asked on January 20, 2017 at 3:58 PM

    I want to be as secure as I can be. What are my options? What is the encryption level of data sent over to me, etc? 

  • jonathan
    Replied on January 20, 2017 at 8:04 PM

    The forms and submissions are transmitted securely with a 256 bit high-grade encryption, which means that data is encrypted during the transmission and cannot be interrupted by anyone else. We have an SSL certificate that uses SHA256 with RSA encryption https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com 

    As an added layer of security, you may also encrypt your forms [ARTICLE: Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security] just keep in mind that once you encrypt your forms, only the private key you generated and downloaded will be able to decipher it (we can't decrypt it on our end). To have a better idea on how this works, please take your time reading this guide Encrypted-Forms-and-How-to-Use-Them 

    Let us know if you need further assistance.

  • David JotForm Support Manager
    Replied on December 24, 2017 at 6:49 PM

    We are glad to announce that Jotform Secure Online Forms page is now available, please find detailed information about all common security related questions, on the link below:

    https://www.jotform.com/security/