What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I saved my key to notepad, how do I read it?

    Asked by ESpicerdta on January 20, 2017 at 04:22 PM
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    JotForm Support

    Answered by Aury on January 20, 2017 at 08:28 PM


    After you have downloaded the private key and save it, when you want to view submissions, the system will ask you to upload the private key, after that, you will be able to view the submissions data. Please refer to this guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them.

    I hope this helps.