What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The forms don't work

    Asked by emerenda on January 20, 2017 at 05:17 PM

    on my site www.usuraonline.it take too long in being Visible are and slow loading pages.

    Page URL:
    http://www.usuraonline.it/soluzioni/prestiti-cattivi-pagatori

  • Profile Image
    JotForm Support

    Answered by liyam on January 20, 2017 at 10:37 PM

    Hello, 

    I noticed that you have images which takes a while to load. Having huge image file sizes cause a slow loading of a page. I would recommend to reduce the size of the image in order to have a faster loading time. 

    Also, there seems to have a number of errors on your page itself, not related to JotForm. To check, you can press F12 on your browser to open the web inspector/debugger. You may consult with your web developer over these errors

    Thanks.