What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need To Recover Revision Of Form

    Asked by Advolink1 on January 20, 2017 at 05:27 PM

    I am able to see the revision of the form I want, however, when I select desired version of form it does not reflect the revision version of form when I go to edit it.  What is going on?

    REVISED FORM:  https://www.jotform.com/myforms/rev/62747663334159/ver/58828bd1977cdf8f5b8b4568

    FORM SHOWING WHEN IN EDIT MODE:  https://www.jotform.com//?formID=62747663334159

    What does it take to move revised form to current form for editing?

    Denise

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    JotForm Support

    Answered by Kevin_G on January 20, 2017 at 10:53 PM

    I have checked the revision log you provided and found it is not the current one; however, I have tested this on my end and it works so far. 

    What I would suggest you is to try reverting back to the same version again: 

    If it still does not revert, please check the web console in order to find any error that may be affecting this feature. 

    These keyboard shortcuts will help you to get the console on your end, if the screenshot could include that the desired version is the applied. 

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

     

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help you to upload the screenshot with your reply: How-to-add-screenshots-images-to-questions-in-support-forum

    We will wait for your response.