How to retrieve previous versions of my form?

Any update of this issue.  It has happened to me, as well?

Hi, thank you for contacting us.

Please note that in order to retrieve previous versions of your form, you may follow our guide here: https://www.jotform.com/help/294-How-to-view-form-revision-history

If, for some reason, you are unable to do that, please get back to us with more information, so that we can assist you further. Thank you.