Calculation fields appear as question fields in v4

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    Asked on January 20, 2017 at 09:06 PM


    I recently completed a quite complex form, and today have been trying to sort out some issues following the first few submissions. I've been using the v4 UI for the last few weeks, and everything was working ok (some issues with the UI, but I had managed to get the form working regardless).

    Today I am finding that form calculation widgets appear in the v4 UI as question fields. ie There is no way to view/edit the formula. I switched back to v3 UI and the calculations appear as normal.

    There is also some other part of the form that is no longer (having tested this a day or two ago), that I am still investigating, which has broken our payments section.

    Perhaps these issues are due to some recent change to the UI code?

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    Answered on January 21, 2017 at 08:09 AM

    Hi, thank you for contacting us.

    Thanks to the information you kindly provided, I was able to replicate the issue and isolate it into this animation:


    I will escalate this to our second level team so that they would address it as soon as possible. You will be notified, when any progress happens, via this ticket.

    Once again thank you for reporting this, and apologies for the inconvenience.

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    Answered on January 23, 2017 at 09:48 AM


    We are sorry for the inconvenience. It should be fixed now.