What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account was suspended while I was editing forms

    Asked by Sandra Moorfoot  on January 21, 2017 at 07:08 AM

    My account was suspended while I was editing forms and I really need them back by tomorrow as I was using them to enrol students for my dance studio

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    JotForm Support

    Answered by Welvin on January 21, 2017 at 11:33 AM

    Our apologies. I have just reactivated your account. Please check again. Your "FREE CLASS PASS" form has 50% of phishing score and this is causing the auto suspension. The form doesn't violate our terms of use, but the word "pass" triggered the high score.