How to make my form mobile responsive?

  • hansfahden
    Asked on January 21, 2017 at 12:56 PM

    Hello

    The booking form we created looks good on our desktop site, but the mobile version is not previewing properly.

    It is very large and slides around all over the place making it user-UNfriendly.

    Screen shot attached for reference.

    Any thoughts on how we can quickly remedy this?

    Jotform Thread 1041995 Screenshot
  • John_Benson
    Replied on January 21, 2017 at 3:14 PM

    Please try adding the Mobile Responsive widget to your form. Here's how:

    1. Go to the Widgets tab.
    2. Search for Mobile Responsive in the search bar.
    3. Select the Mobile Responsive and drag it to the bottom of your form. After that, save your form.

    How to make my form mobile responsive? Image 1 Screenshot 20

    Hope that helps. Let us know if you need further assistance. Thank you.

  • hansfahden
    Replied on January 24, 2017 at 9:41 AM

    Thanks John

    This does remedy the issue on mobile site. 

    However, now we have an issue on desktop site. See the attached screen grabs comparing form preview in Chrome on a MAC and form preview on a PC. 

    Margins look good on MAC but fields run to edges on PC.

    Any thoughts? 

    How to make my form mobile responsive? Image 1 Screenshot 30

    How to make my form mobile responsive? Image 2 Screenshot 41

  • Welvin Support Team Lead
    Replied on January 24, 2017 at 11:48 AM

    I've fixed it. Can you check again? I have removed the responsive widget and added a custom CSS for mobile. Let us know if the layouts are still not responsive.