- CherishAsked on January 22, 2017 at 11:49 AM
- JotForm SupportNik_CAnswered on January 22, 2017 at 01:34 PM
I checked your email address in our logs and found out that it ended in the Bounce list, the reason is below:Reason(s) : smtp; 553 5.3.0 flph385 DNSBL:ATTRBL 521< 188.8.131.52
I removed that email from the Bounce list and you should be able to receive emails now.
Please refer to this guide on how to prevent this problem.
Also, I initiated another password reset link.
If you have any additional questions please let us know.