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CherishAsked on January 22, 2017 at 11:49 AM
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Nik_CReplied on January 22, 2017 at 1:34 PM
Hello Cherish,
I checked your email address in our logs and found out that it ended in the Bounce list, the reason is below:
Reason(s) : smtp; 553 5.3.0 flph385 DNSBL:ATTRBL 521< 129.121.82.62I removed that email from the Bounce list and you should be able to receive emails now.
Please refer to this guide on how to prevent this problem.
Also, I initiated another password reset link.
If you have any additional questions please let us know.
Thank you!