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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Surveys embedded in Wordpress pages do not display in IE or Edge

    Asked by rwaol on January 22, 2017 at 12:37 PM

    Help!  I just launched a Wordpress site in which I wish to have my Jotforms display directly on the WP page.  Whichever method of embedding I use (standard <script type=....> in HTML tages or the WordPress Jotform plugin), the form does not display in Edge or IE, but does in Chrome.

    See http://rwaonlinechapter.org/?page_id=278 to view.  Can you advise what is going on here?  I need this page operational tomorrow.

     

    Thank you!

    Page URL:
    http://rwaonlinechapter.org/?page_id=278

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    JotForm Support

    Answered by BJoanna on January 22, 2017 at 03:34 PM

    I have tested your form in IE 11 and in Edge and I was able to replicate mentioned issue. 

    I have also inspected your webpage and I saw that you have embedded your form with script code. Most likely because of script conflicts between your webpage scripts and jotform script form is not shown. Please re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by rwaol on January 22, 2017 at 08:09 PM

    Yes, that worked just fine.  Thanks for the quick response.