- rwaolAsked on January 22, 2017 at 12:37 PM
Help! I just launched a Wordpress site in which I wish to have my Jotforms display directly on the WP page. Whichever method of embedding I use (standard <script type=....> in HTML tages or the WordPress Jotform plugin), the form does not display in Edge or IE, but does in Chrome.
See http://rwaonlinechapter.org/?page_id=278 to view. Can you advise what is going on here? I need this page operational tomorrow.
Thank you!Page URL:
- JotForm SupportBJoannaAnswered on January 22, 2017 at 03:34 PM
I have tested your form in IE 11 and in Edge and I was able to replicate mentioned issue.
I have also inspected your webpage and I saw that you have embedded your form with script code. Most likely because of script conflicts between your webpage scripts and jotform script form is not shown. Please re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:
Hope this will help. Let us know if you need further assistance.
- rwaolAnswered on January 22, 2017 at 08:09 PM
Yes, that worked just fine. Thanks for the quick response.