What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email is on the bounce list

    Asked by aimeelloyd on January 22, 2017 at 01:00 PM

    How do I get my email off a bounce list?

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    JotForm Support

    Answered by Jan on January 22, 2017 at 03:54 PM

    Your email address is currently not in the bounce list. However, the mail logs shows that it was in the bounce list before. Here's a guide on How-to-Remove-Your-Email-Address-from-Bounce-List.

    If this issue keeps on happening, please try using (noreply@jotform.com) as the Sender Email.

    Please check these additional guides:

    Hope that helps. Thank you.