What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by TJHodge on June 02, 2012 at 03:46 PM

    First off, I love jotform. This is an amazing WYSIWYG service!


    I just set up a personalized autoresponder email. I get the notification that the form has been received but the person who submitted the form doesn't get the autoresponder message.  I followed the instructions on the video, but I must be doing something wrong.  Can anyone offer and suggestions?


    Thanks in advance

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    Answered by pinoytech on June 02, 2012 at 03:59 PM


    Sorry for the inconvenience that may have caused you today. Can you please change your Autoresponder Sender Email to noreply@jotfom.com instead of noreply@buyhouse-bayarea.com and ask your client to try again to fill the form if he/she can received notification after he/she submits.

    But if the said issue still persist, feel free to contact us again for further assistance.

    Thank you!

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    Answered by TJHodge on June 03, 2012 at 12:55 AM

    That worked, thanks for the help!

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    Answered by pinoytech on June 03, 2012 at 02:24 AM

    You are welcome! If you need further assistance, please don't hesitate to contact us again anytime.

    Thank you for using JotForm!