What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We need to find out the source of the submissions made in the survey, is it possible to get the email address of the respondents of the surveys?

    Asked by evans_kiama on January 23, 2017 at 12:27 AM

    -Getting the source of the filled customer satisfaction survey?

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    JotForm Support

    Answered by Jim_R on January 23, 2017 at 02:49 AM

    Just add an Email Address field to your form, probably underneath the Name of respondent/Firm field.

    I'd also recommend you set the Email Address Field as required if you intend to ensure that you know from whom the survey came from. Just click the REQUIRED button at the top of the FORM BUILDER to set the Email Address field as required.