What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Published form URL not working

    Asked by frazi3r on January 23, 2017 at 03:36 AM

    I just made an account and tried to make a simple test form. When trying to preview the form or open the URL, I get an error page that says "Form not found" and "This form is disabled.".

    I tried disabling the form and then enabling it again but I get the same error page.

    What would be causing this?

    Page URL:
    https://form.jotform.com/70221376907152

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    JotForm Support

    Answered by John_Benson on January 23, 2017 at 04:01 AM

    Our phishing detector tool auto-suspended your account because you're asking for a password. It is against our terms of use. Please remove the password field so we can activate your account. 

    We'll wait for your response. Thank you.

     

  • Profile Image

    Answered by frazi3r on January 23, 2017 at 04:14 AM

    Okay I removed those fields

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    JotForm Support

    Answered by John_Benson on January 23, 2017 at 04:44 AM

    I have now activated your account. Please avoid asking for login information.

    If you have any questions, please contact us again. Thank you.