What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by clauderobert47 on June 02, 2012 at 07:49 PM


    What append if I have the basic plan (free) and I have more than 100 submissions ? Can I have more than 1 form in the basic plan ?



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    JotForm Support

    Answered by idarktech on June 02, 2012 at 09:33 PM

    Hi Claude,

    Yes, you can create as many forms as you like, it's unlimited for free plan. Except for your form submissions, free users are limited up to 100 Submissions per month, 100MB Available Space, 10 SSL Submissions and 10 for Payment Submissions.

    When you passed one of these limits, your forms will be temporarily disabled. You can upgrade to one of your paid plans to enable it back or you have to wait the monthly submissions reset period which is every first day of the following month. For example, next reset will be on July 01, 2012.

    Hope this information helps. Please let us know if you any other questions. Thanks!

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    Answered by clauderobert47 on June 03, 2012 at 09:28 AM
    Thanks for the answer
    If I understand I can use so many forms I want and use it on more than 1 web site but I can't excess 100 monthly submissions. I know that I can see on the web page the number of submission used by forms, can I decide anytime to upgrade to premium ? How long to change it
    Le 2012-06-02 21:33, JotForm Support Forum a rit :
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    Answered by AtacanC on June 03, 2012 at 09:56 AM

    Yes, you can upgrade or downgrade your account any time you wish. Account upgrade effects almost instantly.