- regesspaAsked on January 23, 2017 at 06:27 AM
because our account is now free ... on 12/01/2017, we made the gold account $99.
Can delete the last 2017-01-23 at $39.
- JotForm Supportashwin_dAnswered on January 23, 2017 at 07:34 AM
I did check your account and found that you have upgraded to Gold monthly subscription plan again today. That means you have 3 active subscriptions now:
S-4N25168052217651S - Gold subscription plan - Upgraded on Jan 12, 2017
S-10236067SC572984W - Silver monthly subscription - Upgraded on Jan 23, 2017
S-20K86756J86136029 - Gold subscription plan - Upgraded on Jan 23, 2017
I have sent a request to our billing team to process the refund for both the Silver and Gold subscription plan which was upgraded today. Please allow 3-7 days for the amount to reflect in your account.
No action is required from your end.