What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I have a link in a text element that contains an ampersand?

    Asked by ecm1987 on January 23, 2017 at 07:04 AM

    I have an URL that ends with "&lang=e" .... in the preview of the form, the &lang part turns into some kind of bizarre character, looks a bit like an open parentheses ...

    Page URL:
    https://form.jotformeu.com/70217198610352

  • Profile Image
    JotForm Support

    Answered by owen on January 23, 2017 at 08:32 AM

    Hi, on

    Your issue is caused by HTML encoding. On this page you can see that ⟨ refers to 〈  on HTML. That is why the link you provided is distorted on the HTML field. Please see what you should do to resolve this:

    1. Open your HTML editor and click anywhere on your link. When the cursor is on your link click here on the editor:

    2. This will trigger a small pop-up where the URL and text to display of your link is shown:

    Please change both URL and Text to display entries with the following link which is the correct link you'd like to display on your form:

    http://www.ecm.qc.ca/ecm.php?page=generation&lang=e

    This should resolve the link being distorted on your form. I hope this helps. Please let us know if the issue still persists though. 

    Do contact us again if you need any further assistance.