Text fields are not included when printing submission

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    Asked on January 23, 2017 at 08:25 AM

    Hello JotForm Person :0)

    We use JotForm for our Enrollment at our school.  For some reason, the entire form is not printing out.  We need to have complete copieis in our children's files for the State of NC.  The part that isn't printing is toward the bottom and is the "CONFIRM AND SUBMIT" part of the form that contains important information and agreement that specific forms have been received and read.

    "Confirm and Submit" (which has 2 parts that are not printing) is right between "How did you hear about Asheville Montessori School" and "Name of person filling out this form"  Again, there are two sections between those two titles that are not printing.  What would be the reason this particular part doesn't print out for our records?

    Thanks for your help!



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    Answered on January 23, 2017 at 10:37 AM

    Thank you for contacting us.

    The text and header fields are not included into submission view and PDFs by default. Please kindly check the next guide to find out how to enable them.

    How to Show Headers and Text in the PDF

    If you need any further assistance, please let us know.

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    Answered on March 04, 2017 at 06:26 PM

    I checked the show headers and text box and try to test signup s and it still does not print the wavier text?


    My form



    Thank You Rodney Thornley 

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    Answered on March 04, 2017 at 06:29 PM

    I went back again and the show header and text box was not check. How do I save it. there were no instructions on the pdf link

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    Answered on March 05, 2017 at 02:57 AM

    Hello Rodney, 

    I have moved your inquiry to a different thread. We'll respond to your inquiry in a while.