- ipefAsked on January 23, 2017 at 09:31 AM
Our form offers a place for a credit card # to be entered. Jot Form is blocking out some of the numbers. How do we fix this?
The numbers all show up when they form is initially filled out, but then within 24 hours some are blocked out.
- AIDANAnswered on January 23, 2017 at 11:49 AM
Hi, thank you for contacting us.
As to the blocking out of information, please note that this is performed automatically by our systems.
As to collecting credit card information in an acceptable way, I would suggest using one of our payment integration solutions: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm
Please also note that we provide the option to enable payment authorization, with payment integrations that support it, in case that suits your needs better: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
If you have more questions or need further assistance, please let us know. Thank you.