- Citizens4ImprovedTransitAsked on January 23, 2017 at 10:22 AM
This account was paid for over a year ago. Now, upon trying to revise a form it says the account has to be updated? The subscription has not reached a year...
- JotForm SupportWelvinAnswered on January 23, 2017 at 12:24 PM
I'm sorry, but I cannot find your payment to our system. Do you have a reference number or the subscription ID of the payment? If you have this information, we would be to able to trace the payment and correct it for you.