This account was paid for over a year ago but it says free

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    Citizens4ImprovedTransit
    Asked on January 23, 2017 at 10:22 AM

    This account was paid for over a year ago. Now, upon trying to revise a form it says the account has to be updated? The subscription has not reached a year...

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    Welvin
    Answered on January 23, 2017 at 12:24 PM

    I'm sorry, but I cannot find your payment to our system. Do you have a reference number or the subscription ID of the payment? If you have this information, we would be to able to trace the payment and correct it for you.