I have 2 forms that are showing I have submissions. When I open the form, there are no submissions. How do I fix this?

  • thelacsadvance
    Asked on January 23, 2017 at 10:55 AM

    All submissions from 2016 and prior should be deleted. I will start receiving 2017 submissions today or tomorrow and would like to get this cleared up so my count is correct.

  • John_Benson
    Replied on January 23, 2017 at 1:06 PM

    You can checked your form submission in the Submissions page. You can also check your email notifications to see the submissions.

    I have 2 forms that are showing I have submissions Screenshot 30

    Keep in mind that deleting submissions is not recoverable. Here's a guide: How-to-Delete-Form-Submission-Data.

    You can also check your deleted submissions history in the Account History page. Go to the Account History page, click the drop down menu and select Submissions Deletions.

    I have 2 forms that are showing I have submissions Screenshot 41

    Hope that helps. If you have any question, please contact us again. Thank you.