I had thousands of submission but now it only shows few hundreds.

  • yopacris
    Asked on January 23, 2017 at 11:10 AM

    I had more than 10 000 submissions for each of my forms, I am chocked today to notice that it has become less than few hundreds !!!

     

    please dont tell me i have lost mu submissions!?!

  • Ashwin JotForm Support
    Replied on January 23, 2017 at 1:08 PM

    Hello yopacris,

    I'm sorry for the trouble caused to you. 

    No you have not lost the submissions. When your subscription was cancelled, all your submissions were deleted. Since now you have active premium monthly subscription, I have restored all your submission back. Your account now has 31707 submissions.

    I would suggest you to please check your form's submission page and see if you are able to view all the submissions.

    Thank you!