What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I had thousands of submission but now it only shows few hundreds.

    Asked by yopacris on January 23, 2017 at 11:10 AM

    I had more than 10 000 submissions for each of my forms, I am chocked today to notice that it has become less than few hundreds !!!


    please dont tell me i have lost mu submissions!?!

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    JotForm Support

    Answered by ashwin_d on January 23, 2017 at 01:08 PM

    Hello yopacris,

    I'm sorry for the trouble caused to you. 

    No you have not lost the submissions. When your subscription was cancelled, all your submissions were deleted. Since now you have active premium monthly subscription, I have restored all your submission back. Your account now has 31707 submissions.

    I would suggest you to please check your form's submission page and see if you are able to view all the submissions.

    Thank you!