What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No recibo los mails de mis formularios!

    Asked by mediosnoveduc on January 23, 2017 at 11:12 AM

    Por favor necesito ayuda con este tema.

    Page URL:
    http://www.noveduc.com/enviar_proyectos_revista_formulario

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 23, 2017 at 01:15 PM

    I have checked email history log on your account and I was that some notifications failed to be sent. I also noticed that failed submissions were sent from your email address using SMTP. Most likely you did not set correctly your SMTP credentials. Please make sure that you have set your SMTP credentials correctly. 

    How to Setup SMTP for a Form

    As alternative you can set sander email to noreply@jotform.com

    Hope this will help. Let us know if you need further assistance.