- JodiBaerAsked on January 23, 2017 at 11:23 AM
I need help separating the Payer Info (First/Last Name and Email Address) and Payer Address (Address/City/State/Zip) in a form (Donation Form) when downloading to Excel.
- JotForm SupportJim_RAnswered on January 23, 2017 at 01:15 PM
I'm afraid this is only doable with the Email Notifications you receive. There's a way for you to strip and separate the payment labels for the email but not with the actual Submission Data that gets downloaded to Excel (or any other format).
As a general rule of thumb, Widgets, Payment Fields, along with some Quick Fields (e.g. Full Name or Address) will be treated as a single field on your Submissions Page, even if these contain multiple fields. And that's exactly how it will be exported to Excel as well.