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    Not accepting submissions

    Asked by mhoneywell on January 23, 2017 at 11:42 AM

    Over the weekend, it appears that the basics of my form have broken.  On the first page, the "Next" button is not working.  In an attempt to enable entries, I eliminated the page option, only to find that the form in total appears to not be registering any entries.

    Thank you for your help.

    Page URL:
    https://form.jotform.com/63613019478156

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    JotForm Support

    Answered by John_Benson on January 23, 2017 at 01:52 PM

    I cloned your form and I was able to replicate the issue. The Next button is not working. I also disabled all the conditions and the Page Break is still not working properly. I tried to remove and add the Page Break option, but it is still the same.

    Please try to use the Form Revision Tool and revert your form back when it is working properly. Here's a guide: https://www.jotform.com/help/294-How-to-view-form-revision-history.

    I will also clear your form cache so that your forms will be refreshed from our servers.

    Also, you can try this Auto next feature that will automatically go to next page when the last question is filled: 

     

    Hope that helps. Thank you.