- CMAHSAsked on January 23, 2017 at 12:13 PM
Not sure how your bounce list gets activated but I am not getting test emails today.
- JotForm SupportKiranAnswered on January 23, 2017 at 01:57 PM
Generally, the email addresses are added to the bounce list when the emails sent are failing repeatedly due to any reason. I have checked your mail address and see that it is not listed in the bounce list now. You should be receiving the emails without any issue. As I check the email history log of your account, the emails are being sent from our end normally. You may also check the email history log by following the steps provided in the guide below:
Also, please check the following guide that can help you with troubleshooting email delivery issues.
Please get back to us if the issue still persists. We will be happy to assist.