Why is email always in the bounce list?

  • magnetikalm
    Asked on January 23, 2017 at 1:13 PM

    Devo cambiare indirizzo email?

  • John_Benson
    Replied on January 23, 2017 at 2:56 PM

    Sorry for the inconvenience. I checked your email logs and I can see that your email address keeps going back to the bounce list.  

    Why is email always in the bounce list? Image 1 Screenshot 20

    Please follow this guide to avoid email bouncing issues, use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.

    Hope that helps. If you have any questions, please let us know. Thank you.