What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is email always in the bounce list?

    Asked by magnetikalm on January 23, 2017 at 01:13 PM

    Devo cambiare indirizzo email?

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    JotForm Support

    Answered by John_Benson on January 23, 2017 at 02:56 PM

    Sorry for the inconvenience. I checked your email logs and I can see that your email address keeps going back to the bounce list.  

    Please follow this guide to avoid email bouncing issues, use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.

    Hope that helps. If you have any questions, please let us know. Thank you.