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    Asked on January 23, 2017 at 01:57 PM

    We are trying to upgrade our account to the Bronze and aren't able to.

    Are account was disabled and the email instructed us to click on a link to upgrade. Once doing so we clicked on the Bronze but nothing happens.

    Thank yo for your assistance!


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    Answered on January 23, 2017 at 03:47 PM

    I checked your account and it is under the Bronze plan. Your upgrade account has been successful. If you want to check your invoice, please check this guide: https://www.jotform.com/help/329-How-to-Check-Invoices.

    Hope that helps. Let us know if you need further assistance. Thank you.