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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit Always Takes To PayPal Even There Is Check Option, Too

    Asked by SeaJack on January 23, 2017 at 03:25 PM

    I have two radio buttons programmed as described in Support FAQ "

    Home / Payment Forms / How to Set up Paypal Along with Other Pa......"

    The logic works OK exposing and hiding appropriate fields but the Submit button always goes to PayPal. How do I retain the link to PayPal yet still allow the (or another) Submit button to just submit the form and not go to PayPal?

    PS: I'm new to JotForm so forgive me if it's a dumb question....


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    JotForm Support

    Answered by david on January 23, 2017 at 06:33 PM

    If the PayPal field is shown in the form and there is a value in the field, the form will redirect to PayPal for payment.  To get around this, you would show the PayPal field if Method of Payment is equal Credit Card. 

    That's it.  If they select credit card, the PayPal field will be shown and they will be redirected to PayPal.  If they select check, the PayPal field will not be shown and they will no longer be redirected to PayPal.