The Name In The Notification Email Is JotForm

  • cpsproject
    Asked on January 23, 2017 at 3:38 PM

    The JotForm is sending notifications that are all coming in with the same name, no matter who the new source may be. 

  • Elton Support Team Lead
    Replied on January 23, 2017 at 7:14 PM

    That's probably because the sender name set in your email notification is "JotForm" as I think this is the default one if you don't have Full Name field in your form.

    To change it,

    1. Edit your form in the form builder

    2. Click Emails in the toolbar and edit the notification

    The Name In The Notification Email Is JotForm Image 1 Screenshot 30

    3. Go to Recipients tab and change the Sender Name

    The Name In The Notification Email Is JotForm Image 2 Screenshot 41