What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The Name In The Notification Email Is JotForm

    Asked by cpsproject on January 23, 2017 at 03:38 PM

    The JotForm is sending notifications that are all coming in with the same name, no matter who the new source may be. 

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    JotForm Support

    Answered by EltonCris on January 23, 2017 at 07:14 PM

    That's probably because the sender name set in your email notification is "JotForm" as I think this is the default one if you don't have Full Name field in your form.

    To change it,

    1. Edit your form in the form builder

    2. Click Emails in the toolbar and edit the notification

    3. Go to Recipients tab and change the Sender Name