What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't get access

    Asked by monticellopd on January 23, 2017 at 03:58 PM

    When I try to get into my account, there is only this text shown on the page with no way to access anything. 

    Profile Settings Users Billing Data API History Usage Get More

    I also cannot get to my form and it is telling me I am out of space and need to upgrade but I am currently not out of space.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 23, 2017 at 08:52 PM

    I see your form without any problem http://www.jotform.us/form/62766272737163

    If that is not the one you are talking about, please share the link so we can help you further.