What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my Bronze status

    Asked by cregle on January 23, 2017 at 05:38 PM

    I would like to just use the free version as I am not using this right now.


    Thanks Greg Cole

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    JotForm Support

    Answered by liyam on January 23, 2017 at 10:19 PM

    Hello Greg,

    I was about to cancel your subscription when I noticed that you are under a grandfathered pricing which you are saving around 58% of the current price that we offer now on our regular annual subscription. This kind of savings won't come by even on promotional offers.

    Our current annual subscription is now priced at $190/yr. So you'll be saving as much as $111/yr for just keeping your grandfathered subscription. Although I can cancel your subscription right away, I don't want to just do it without letting you know of this. However, if you are firmly decided on cancelling, please do confirm and we'll process it right away.

    Thanks.