- MathesonAsked on January 23, 2017 at 05:39 PM
I would like to downgrade my account, but it keeps asking if I want to cancel my subscription. Is downgrading considered a cancellation?
- JotForm SupportKevin_GAnswered on January 23, 2017 at 10:10 PM
Cancellation means that your subscription will be downgraded (but account still active, to request an account cancellation/deletion you need to contact support), your account will be set back to the free status and upon checking your account I can see it will occur on February 5, 2017.