What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I Need Help To Create Payment By Both Check And PayPal?

    Asked by dhammadena on January 23, 2017 at 05:45 PM

    I have the PayPal option on my radio button field, along with the option to pay by check. I also set up my PayPal account which seems to only work as a separate field, which would be fine, except that even when I select PAYMENT BY CHECK, then SUBMIT it sends me to PayPal and the form does not get submitted unless PayPal payment is made. GRRRR! When I delete the separate PayPal field (NOT THE PAYPAL OPTION in the previous "$100 Deposit will be made by: options 1 and 2" then PayPal site does not show up for payment. GRRR! Can you help? My form here.

    I am going to once again create the PayPal field....so you can see what i mean

    Page URL:

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    JotForm Support

    Answered by jonathan on January 23, 2017 at 10:17 PM

    We have a user guide for it here 



    Here is the test form https://www.jotformpro.com/form/61894475075972

    You can also clone the test form so that you can better test it on your Form Builder.

    User guide: How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if you need further assistance.