What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Text HTML: Bullet list gets stripped when reloading the form on v4

    Asked by STEPllc on January 23, 2017 at 06:46 PM
    1. My form did not save any of the formatting or pictures I added last week. I had a table, pictures, and a bulleted list. I saved my changes. Upon coming back today none of the formatting saved, it just looks like a paragraph of text. What happened? How do I prevent this from happening again? 
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    JotForm Support

    Answered by EltonCris on January 23, 2017 at 06:51 PM

    I was able to reproduce this problem.

    I have now raised this to our developers. Once this is fixed, we'll let you know here.

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    JotForm Support

    Answered by Scott on January 25, 2017 at 11:34 AM

    Hey there,

    This should be fixed now. Due to a bug, the text field HTML tags were stripped.

    Let us know if you need anything else,

    Cheers!