What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Rich text formatting not working properly

    Asked by ResidenceLifeConcordia on January 23, 2017 at 07:44 PM

    All rich text formatting in the back-end of the new Jotform seems to run like one continuous sentence. I'd like to be able to go back to the previous version or find a solution for displaying the text the same way between back-end and front-end. It seems to be displaying correctly on the front end with the URL provided in this.

    Page URL:

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    Answered by Ian on January 24, 2017 at 12:07 AM

    I could replicate the issue at my end



    I am forwarding the issue to the Development team so they can look into the issue and update you.

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    JotForm Developer

    Answered by ceren on January 26, 2017 at 09:38 AM

    Hello ResidenceLifeConcordia,

    Text formatting issue on new editor is fixed now. You can edit and preview your forms properly.


    If you have any other questions please let us know.