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jhmeachamAsked on January 23, 2017 at 8:43 PM
Does it take the customer to paypal website or just send them a monthly bill to their email?
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Ashwin JotForm SupportReplied on January 24, 2017 at 1:16 AM
Hello jhmeacham,
Please note that if you add PayPal question to sell subscription, users will redirected to PayPal checkout page to process the payment. Please check the screenshot below:
Based on the "Subscription Period" and "Number Of Payments" you have configured in your PayPal question, PayPal will directly charge you. Please check the screenshot below on how to configure this in payment tool:
You may like to take a look at the following guide on how to setup subscription payment form: https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option
Hope this helps.
Do get back to us if you have any questions.
Thank you!