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ADXsiriAsked on January 23, 2017 at 8:55 PMI’m having another issue with 4.0.. I was asked to send through as I was coming across things.
For form: https://www.jotform.com/build/70177423409859
I’m trying to update the text product development meetings…. but cant grap/get into the box to edit the text. I can access the I am a field above and date field below..
[cid:image009.jpg@01D2762B.01431310]
Best Regards,
Siri Bakke
Senior Graphic Designer & Marketing Assistant -
Chriistian Jotform SupportReplied on January 23, 2017 at 9:13 PM
Hi Siri,
I can't seem to replicate the issue on my end. I cloned your form and I was able to edit the product development text on the form.
I have cleared your form cache to refresh the form. Can you please check on your end to see if the issue still persists? If it does, what device and browser were you using when you experienced this issue?
Please let us know how it goes.
Regards. -
ADXsiriReplied on January 23, 2017 at 9:37 PM
Hi there,
Thank you for your reply to this. I had to revert back to version 3 as I urgently needed to do some work on the forms. I was encountering issues with changing over images as well. I'm now able to edit text and images as usual but I'm using v.3 not 4.0
I had similar problems last week with images and text fields. Sometimes they worked other times not.
I'm using the latest version of chrome.
Best regards,
Siri
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ADXsiriReplied on January 23, 2017 at 9:45 PMHi there,
Thank you for your reply to this. I had to revert back to version 3 as I urgently needed to do some work on the forms. I was encountering issues with changing over images as well. I'm now able to edit text and images as usual but I'm using v.3 not 4.0
I had similar problems last week with images and text fields. Sometimes they worked other times not.
I'm using the latest version of chrome.
Best regards,
Siri
Best Regards,
Siri Bakke
Senior Graphic Designer & Marketing Assistant
[cid:image001.jpg@01D27642.FD1756D0]
P 1300 239 337
D 08 8292 5055
www.adxdepot.com.au
Edwardstown: 844 South Rd, Edwardstown SA 5039
Cavan : 12 Jonal Dr, Cavan SA 5094
Adelaide CBD: 130 West Terrace, Adelaide SA 5000
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Chriistian Jotform SupportReplied on January 24, 2017 at 12:08 AM
Thank you for confirming that you are able to edit the text. I understand that you prefer to use v3 for your forms for now. The v4 is still in beta and we will keep monitoring it in case any further issues arise from using the v4.
If you need further assistance, please let us know.
Thank you. -
EducationInActionReplied on January 26, 2017 at 2:57 PM
I too can't edit the text boxes let alone delete them altogether in 4.0. I was told you could after cloning my form. Why can't jotform understand it's NOT working on our end. This is holding up work. How do I return to the orig version until you have all the kinks worked out?
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Kiran Support Team LeadReplied on January 26, 2017 at 3:54 PM
@EducationInAction,
We will address your question on your other thread shortly. Please follow the link for the other thread opened by you.
https://www.jotform.com/answers/1047780
Thank you!
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atytusReplied on January 26, 2017 at 4:12 PM
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Kiran Support Team LeadReplied on January 26, 2017 at 5:19 PM
@atytus,
Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:
https://www.jotform.com/answers/1047966
Thank you!