My Text Entries No Longer Contain Tables In V4 Editor

  • khuser
    Asked on January 23, 2017 at 9:38 PM

    I just went into Form https://www.jotform.com/build/70167708067157 and see that my text entries no longer contain tables. I merely wanted to do a slight edit to one of the text entries (Saturday, Theatre) and see that everything that originally was tabular is now text. Will you be able to return to the original design, or do I need to recreate each one? (the right answer is that the original design will be restored). I see warnings that I should upgrade due to space and views - is that why? 

    I know I can restore to some earlier version and will do that if I need to, but good grief!

    Here is what is currently published through my Squarespace site: https://www.thrivearts.center/special-events --- so at least it continues to serve up my form correctly.

    Please advise. Thanks in advance.

  • Charlie
    Replied on January 24, 2017 at 1:58 AM

    Apologies for the inconvenience.

    I checked and cloned your form and I see that the "Text" fields still has the tables on it.  Here's a screencast on my end:

    My Text Entries No Longer Contain Tables In V4 Editor Image 1 Screenshot 40

     

    However, I was able to replicate the problem when I use the V4 form builder. Here's a screencast of it, you can see that the tables in the "Text" field displays differently using the V3 and V4:

    My Text Entries No Longer Contain Tables In V4 Editor Image 2 Screenshot 51

     

    You can see that in V4, it's simply text and there's no table on it. Let me forward this to our back-end team to have it checked and fixed. Apologies for the inconvenience.

    For the meantime, you can switch to V3 form builder to edit the tables. To do that, simply navigate to your Account->Settings page.

    My Text Entries No Longer Contain Tables In V4 Editor Image 3 Screenshot 62

     

  • Ceren Director of Product Management
    Replied on January 26, 2017 at 9:41 AM

    Hello khuser,

    We're sorry for the inconveniences. Formatting issue on text fields is fixed. You can properly edit and preview your forms on new editor now.

    Thank you for contacting us.