Purge the submission upload space

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    wrapupph
    Asked on January 23, 2017 at 10:27 PM
    I am encountering the same issue. I have edited my form submissions to delete uploaded files but my upload space it still full
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    jonathan
    Answered on January 23, 2017 at 10:36 PM

    Your FREE account is still in Overlimit Status because you have existing submissions on your form https://www.jotform.me/form/62778840585471 that exceeds the limits.

    User guide: Understanding-Your-Account-Usage-Limits

    To reactivate the forms and account, you may need to upgrade to a higher plan to get expanded limits and storage space allocation.

    Let us know if you need further assistance.