What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Purge the submission upload space

    Asked by wrapupph on January 23, 2017 at 10:27 PM
    I am encountering the same issue. I have edited my form submissions to delete uploaded files but my upload space it still full
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    JotForm Support

    Answered by jonathan on January 23, 2017 at 10:36 PM

    Your FREE account is still in Overlimit Status because you have existing submissions on your form https://www.jotform.me/form/62778840585471 that exceeds the limits.

    User guide: Understanding-Your-Account-Usage-Limits

    To reactivate the forms and account, you may need to upgrade to a higher plan to get expanded limits and storage space allocation.

    Let us know if you need further assistance.