Use different email address to send the confirmation email

  • krochel
    Asked on January 24, 2017 at 12:26 AM

    Different email address to send confirmation.

  • John_Benson
    Replied on January 24, 2017 at 2:50 AM

    If I understand you correctly, you want to use different email address for the confirmation email. First, create an email field. After that, set your recipient email of your Auto-responder to the email field you have created. Here's a guide:

    1. Open your form and create two Email field.

    Use different email address to send the confirmation email Image 1 Screenshot 30

    2. Create two Autoresponder for each Recipient Email. 

    Use different email address to send the confirmation email Image 2 Screenshot 41

    Here's a guide: Setting-Up-an-Autoresponder-Email.

    If you're referring to confirmation email field, follow this guide: Adding-an-Email-Confirmation-Field.

    If I have misunderstood your concern or you have any further question, please feel free to contact us anytime. 

  • krochel
    Replied on January 24, 2017 at 9:45 AM
    Is there a way i can make the confirmation email come from my email account
    instead of from jotform?
    ...
  • John_Benson
    Replied on January 24, 2017 at 11:54 AM

    Yes, that is possible. You can use your own email address instead of JotForm email. Please follow this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form and set it up on the Autoresponder and Email notifications.

    If you need further assistance, contact us again. We'll be happy to help you. Thank you.