What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Use different email address to send the confirmation email

    Asked by krochel on January 24, 2017 at 12:26 AM

    Different email address to send confirmation.

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    JotForm Support

    Answered by John_Benson on January 24, 2017 at 02:50 AM

    If I understand you correctly, you want to use different email address for the confirmation email. First, create an email field. After that, set your recipient email of your Auto-responder to the email field you have created. Here's a guide:

    1. Open your form and create two Email field.

    2. Create two Autoresponder for each Recipient Email. 

    Here's a guide: Setting-Up-an-Autoresponder-Email.

    If you're referring to confirmation email field, follow this guide: Adding-an-Email-Confirmation-Field.

    If I have misunderstood your concern or you have any further question, please feel free to contact us anytime. 

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    Answered by krochel on January 24, 2017 at 09:45 AM
    Is there a way i can make the confirmation email come from my email account
    instead of from jotform?
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    JotForm Support

    Answered by John_Benson on January 24, 2017 at 11:54 AM

    Yes, that is possible. You can use your own email address instead of JotForm email. Please follow this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form and set it up on the Autoresponder and Email notifications.

    If you need further assistance, contact us again. We'll be happy to help you. Thank you.