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KymAsked on January 24, 2017 at 2:10 AM
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Support_Management Jotform SupportReplied on January 24, 2017 at 2:41 AM
If what you're trying to do is convert your online form into a PDF, just click MY FORMS at the top > click your form to highlight it > MORE > CREATE PDF FORM.
Complete guide: How-to-Create-a-PDF-Form
Give that a spin and if you're still getting a blank PDF, share your Form URL/ID with us so we can have a closer look.
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KymReplied on January 24, 2017 at 3:45 AMI have two forms that I’m playing with and both come up blank when I follow these instructions
https://form.jotform.co/70226800240846
https://form.jotform.co/70187634805864
Thank you
Kym
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CharlieReplied on January 24, 2017 at 4:34 AM
Hi Kym,
I see you are in a guest account, I advise that you register an account to JotForm to make that you can properly use the Convert PDF feature. Registration is free and you do not need to pay anything, make sure to use the same email address when signing up.
You can signup using this link: https://www.jotform.com/signup. After completing the sign up process, login using your username and use the "Convert PDF Form" option again.
Let us know if that works.
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KymReplied on January 24, 2017 at 4:45 AMThank you
I thought I had signed up.
Kym
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CharlieReplied on January 24, 2017 at 4:47 AM
I forgot to mention, once you successfully signed up using the same email address, the forms in your guest account should automatically show up on your registered account when you log in.
Let us know if you encounter any problems.